For Staff, Service Improvements
Weekly Web Updates - October 25, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
News
Drupal Web Forms: An Important Update
We previously announced the need to shut down the Drupal 7 forms service on November 1, 2021 because the underlying technology would no longer have security coverage. Due to the continued COVID-19 pandemic, the Drupal Association has extended security coverage for this platform, allowing us to offer you more time to migrate your forms. However, we do not anticipate this will be extended again. So while our timeline has been adjusted, it is still critical that we complete this work and we are looking at ways to provide you with better guidance. To do this, we need your help.
For Staff, Service Improvements
Weekly Web Updates - October 18, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
How Do I Create a Helpdesk Ticket Now?
| by Cynthia "Pij" Slater
Yes, how you create a Helpdesk ticket has changed. We are aiming for a new process that will help you find solutions more easily within one Knowledge Base and create Helpdesk tickets if you don’t find what you need.
Learn more!ITS Champions October 2021
Individuals: Melissa Floyd, John Grunder, Laurel St. Claire, Fawn Torrey
Team: 787 Munras Team - Gustavo Carvalho, John Grunder, Rick James, Wen Lu, Mack Pauly, Bill Summers
Team: Return to Campus Team - Colin Fitzgerald, Jim Fitzgerald, Rick James, Howie McCausland, Bill SummersFor Staff, Service Improvements
Weekly Web Updates - October 11, 2021
| by Adam Franco, Ian McBride, and Pooja Gunturu
For Staff, Service Improvements
Weekly Web Updates - October 4, 2021
| by Adam Franco, Pooja Gunturu, and Ian McBride
For MiddPoints, For Faculty, For Staff, Service Improvements
New Tech Support System Coming -- Oct 5, 2021
| by Lisa Terrier
ITS is excited to announce that TeamDynamix (TDX), a new comprehensive support system, will launch October 5, 2021.
Learn more.For Staff, Service Improvements
Weekly Web Updates - September 27, 2021
| by Adam Franco, Ian McBride, and Pooja Gunturu