For MiddPoints, For Faculty, For Staff, For Students
ITS Helpdesk Memorial Day Observance Information
| by Nate Burt
For Students
93 Items
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For MiddPoints, For Faculty, For Staff, For Students, Scheduled Maintenance
Middlebury Wi-Fi Certificate Update '25
| by ITS Helpdesk
On Tuesday, March 18, Information Technology Services (ITS) updated the security certificates used on our campus Wi-Fi networks.
Learn more.For Faculty, For Staff, For Students, Scheduled Maintenance
Advisory: Internet Connectivity – Feb 20, 2025 (12:00 am to 6:00 am)
| by ITS Helpdesk
Our Middlebury, Vermont campus connection to the Internet may be partially interrupted tomorrow morning.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
ITS Helpdesk Martin Luther King Day Observance Information
| by ITS Helpdesk
As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.
Learn more.
For MiddPoints, For Faculty, For Staff, For Students
ITS Helpdesk Winter Break Information
| by ITS Helpdesk
As we approach our winter break we want to update you on ITS Helpdesk hours and our availability to assist you.
Learn more.For Faculty, For Staff, For Students
ITS Helpdesk Thanksgiving Break Information
| by ITS Helpdesk
The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
Ghosts in the Machine: Halloween Cybersecurity Insights
| by Mack Pauly
Welcome to Cybersecurity Awareness Month! Your Information Security team would like to share some tips with you to help you stay safe online and ensure the safe use of technology services both at Middlebury and beyond.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
The ITS “Blue Bubble” – A Closer Look
| by ITS Helpdesk
The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.
For MiddPoints, For Faculty, For Staff, For Students
"Fast Track" Your Oracle Questions
| by Cynthia "Pij" Slater
When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.
For MiddPoints, For Faculty, For Staff, For Students
Spilling the Beans on Midd's Learning Resource
| by Cynthia "Pij" Slater
With a host of newcomers freshly arrived on campus it’s a great time to spill the beans about Middlebury’s “secret” benefit. is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.
Learn more.