For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Intermittent Oracle Access & Slowness
| by Lisa Terrier
We are pleased to report that our Oracle Cloud services are now fully restored and operational.
Learn more.
For Students
92 Items
For Faculty, For Staff, For Students, Service Outages
ISSUE - Intermittent Oracle Access & Slowness
| by Lisa Terrier
This morning we experienced an unexpected outage of our Oracle Cloud instance. The service has been restored, but we are still experiencing some slowness and intermittent disruption of access.
Learn more.For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Canvas page errors and long load times
| by Joe Antonioli and Lisa Terrier
We are pleased to report that access to Canvas is restored. Users were receiving page errors and encountered long load times while trying to interact with Canvas.
Read more.For Faculty, For Staff, For Students, Service Outages
Issue RESOLVED - Microsoft authentication services
| by Paul Dicovitsky
Login issues to services dependent on Azure AD service should now work (Zoom, Outlook, et al.)
Learn more.For Faculty, For Staff, For Students, Service Outages
ISSUE - Global Microsoft Services Outage
| by Paul Dicovitsky
We are experiencing issues with Microsoft cloud services, specifically Azure Active Directory (AD), and possibly other services.
Learn more.For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
Printing & Support Updates at Midd
| by Lisa Terrier
ITS has replaced the older multi-function print/copy units in both libraries and in MiddExpress. The new devices will all be able to print in both color and black and white. The way you print to them will change a little and give you more flexibility in printing.
Learn more.For MiddPoints, For Faculty, For Staff, For Students
Technology Helpdesk Winter Break Hours
| by Lisa Terrier
As we approach our holiday break we want to update you on IT Helpdesk hours and our availability to assist you.
Read more.For MiddPoints, For Faculty, For Staff, For Students, Scheduled Maintenance, Service Improvements
Upcoming guest login changes, Dec 15
| by Adam Franco
On Tuesday, December 15, ITS will launch a new way for non-Middlebury people to log on to select online services. The current guest login system will be retired.
For MiddPoints, For Faculty, For Staff, For Students, Service Improvements
ITS Printer Consolidation Project
| by Lisa Terrier, Mack Pauly, and Cynthia "Pij" Slater
After extensive assessment, Information Technology Services (ITS) is making changes to printers around campus that will not only improve our ecological footprint and bring valuable service improvements, but will also adhere to the College’s request to reduce costs.
Read more about the printer project and learn about valuable resources for the new equipment.For Faculty, For Staff, For Students, Service Outages
ISSUE - Pulse Secure VPN
| by Jamie Carroll and Paul Dicovitsky
We are investigating issues with the Pulse Secure VPN this morning, which provides remote access to services like MiddFiles and Remote Desktop.
Read more.