Lisa Terrier

ISSUE - Service Degradation with Microsoft 365

Lisa Terrier — 2024-11-25T13:43:44-0500

We are currently experiencing an intermittent issue with Microsoft 365, which may prevent some users from accessing or using certain services and features.

Issue RESOLVED - Oracle Access

Lisa Terrier — 2024-07-10T10:48:30-0400

We experienced an issue with access to the Oracle system which meant individuals were not able to login earlier this morning. We are pleased to report that Oracle Access has been restored.

Read more.

Service ISSUE - Email, Exchange Online, Outlook

Lisa Terrier — 2023-06-05T15:40:05-0400

We are still experiencing an issue with Outlook and Exchange Online which is preventing people from accessing their email. Sending and receiving email may be affected as well. Microsoft is investigating the issue. We will provide an update as soon as we know more.

Service ISSUE - Email, Exchange Online, Outlook

Lisa Terrier — 2023-06-05T11:25:53-0400

We are experiencing an issue with Outlook and Exchange Online which is preventing people from accessing their email.

Middlebury Wi-Fi network certificate and MFA Updates

Lisa Terrier — 2023-03-16T08:00:00-0400

We have some important information to share with our campus; please read the following two updates about campus Wi-Fi access, and security.

Learn more.

ITS Helpdesk Winter Break Information

Lisa Terrier, Nate Burt — 2022-12-15T13:55:33-0500

As we approach our winter break we want to update you on ITS Helpdesk hours and our availability to assist you.

Learn more.

TeamDynamix (TDX) 2nd Quarter Updates

Lisa Terrier, Nate Burt — 2022-08-02T15:58:47-0400

We are happy to announce that TeamDynamix version 11.5 will be released on August 6, 2022. This release includes significant enhancements to the TeamDynamix platform.

TeamDynamix (TDX) 1st Quarter Updates

Lisa Terrier, John Grunder — 2022-05-16T13:15:33-0400

Read about improvements made to TeamDynamix this quarter.

Middlebury Wireless Certificate Update

Lisa Terrier — 2022-03-28T09:39:18-0400

Last Friday, March 25, Middlebury ITS updated security certificates used on our campus Wi-Fi networks. As a result of this change, when you next connect to Wi-Fi on campus you will likely be asked to accept a new certificate for “cpauth.middlebury.edu.“ Please accept this certificate when prompted.

Learn more.

TeamDynamix (TDX) Updates & Communication Methods

Lisa Terrier — 2022-02-08T00:00:00-0500

The new TeamDynamix ticket system rolled out last October and we are continually improving with feedback received from our campus community.