For MiddPoints

Middlebury Wi-Fi Certificate Update '25

ITS Helpdesk — 2025-03-13T11:29:47-0400

On Tuesday, March 18, Information Technology Services (ITS) updated the security certificates used on our campus Wi-Fi networks.

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Windows 10 Sunset

ITS Helpdesk — 2025-01-09T13:03:48-0500

Time is running out for Windows 10! Microsoft support for this operating system version ends later this year and important software security updates will no longer be made available for it.

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ITS Helpdesk Martin Luther King Day Observance Information

ITS Helpdesk — 2025-01-07T11:19:26-0500

As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.

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ITS Helpdesk Winter Break Information

ITS Helpdesk — 2024-12-10T15:20:05-0500

As we approach our winter break we want to update you on ITS Helpdesk hours and our availability to assist you.

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Ghosts in the Machine: Halloween Cybersecurity Insights

Mack Pauly — 2024-10-30T14:05:30-0400

Welcome to Cybersecurity Awareness Month! Your Information Security team would like to share some tips with you to help you stay safe online and ensure the safe use of technology services both at Middlebury and beyond.

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The ITS “Blue Bubble” – A Closer Look

ITS Helpdesk — 2024-10-07T08:00:00-0400

The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.

"Fast Track" Your Oracle Questions

Cynthia "Pij" Slater — 2024-10-01T15:43:08-0400

When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.

Spilling the Beans on Midd's Learning Resource

Cynthia "Pij" Slater — 2024-09-10T16:08:38-0400

With a host of newcomers freshly arrived on campus it’s a great time to spill the beans about Middlebury’s “secret” benefit. LinkedIn Learning is a video-based on-demand instruction resource available to all academic year faculty, staff, and students, both here and at Monterey.

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ITS Shares Tech Resources

Cynthia "Pij" Slater — 2024-08-28T10:01:50-0400

It’s time once again to share some technology resources of possible interest to you as we head into the fall semester, particularly if you are new to campus.

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Helpdesk Thanks Self-Service Ticket Creators

ITS Helpdesk — 2024-08-21T15:44:11-0400

The Helpdesk has noticed something exciting… An increasing number of people are submitting requests for assistance using our Client Portal. We extend a hearty thank-you to each one of you as this means we can spend more time finding and sharing solutions.

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