Service Outages

ISSUE - Service Degradation with Microsoft 365

Lisa Terrier — 2024-11-25T13:43:44-0500

We are currently experiencing an intermittent issue with Microsoft 365, which may prevent some users from accessing or using certain services and features.

ISSUE Resolved - Internet Connectivity

Mack Pauly — 2024-07-11T15:02:00-0400

The network issue impacting connectivity to select services from campus is now stable.

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Issue RESOLVED - Oracle Access

Lisa Terrier — 2024-07-10T10:48:30-0400

We experienced an issue with access to the Oracle system which meant individuals were not able to login earlier this morning. We are pleased to report that Oracle Access has been restored.

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Issue RESOLVED - Access to some on-premises servers

ITS Helpdesk — 2024-01-23T14:57:25-0500

We are pleased to report that access to on-premises servers has been fully restored so all impacted services are once again available for use.

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Issue UPDATE - Access to some on-premises servers

ITS Helpdesk — 2024-01-23T09:32:05-0500

We experienced an issue yesterday with on-premises servers which meant a number of services were impacted. Many services were restored last night but there are a few we are still investigating this morning.

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Service ISSUE - Email, Exchange Online, Outlook

Lisa Terrier — 2023-06-05T15:40:05-0400

We are still experiencing an issue with Outlook and Exchange Online which is preventing people from accessing their email. Sending and receiving email may be affected as well. Microsoft is investigating the issue. We will provide an update as soon as we know more.

Issue RESOLVED - Email, Calendar, Outlook, and Exchange Online

terrier@middlebury.edu — 2023-06-05T14:17:49-0400

We are pleased to report that email and calendar services, i.e. Outlook and Exchange Online are restored. Microsoft identified and reverted a configuration change implemented this morning that caused the problem.

Service ISSUE - Email, Exchange Online, Outlook

Lisa Terrier — 2023-06-05T11:25:53-0400

We are experiencing an issue with Outlook and Exchange Online which is preventing people from accessing their email.

Issue RESOLVED - Access to Microsoft 365 Online Services

ITS Helpdesk — 2023-04-20T17:00:55-0400

We are pleased to report that access to Microsoft 365 online apps, including Outlook web, Word Online, Excel Online, SharePoint Online, Teams, Planner, and other Microsoft 365 services, is now restored.

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Issue UPDATE - Access to Microsoft 365 Online Services

ITS Helpdesk — 2023-04-20T14:20:21-0400

We continue to experience issues with access to Microsoft 365 online apps including Outlook web, Word Online, Excel Online, SharePoint Online, Teams, Planner, and others. Some individuals may encounter problems trying to access online Microsoft 365 apps and services.

Learn more.