For Staff

ITS Helpdesk Thanksgiving Break Information

Nate Burt — 2025-11-17T14:54:06-0500

Updated hours and resources for Information Technology Services over the extended Thanksgiving break.

ITS Helpdesk Memorial Day Observance Information

Nate Burt — 2025-05-13T13:14:55-0400

New Endpoint Security Tool for Middlebury Computers

Mack Pauly — 2025-04-04T15:29:11-0400

Middlebury Wi-Fi Certificate Update '25

ITS Helpdesk — 2025-03-13T11:29:47-0400

On Tuesday, March 18, Information Technology Services (ITS) updated the security certificates used on our campus Wi-Fi networks.

Learn more.

Advisory: Internet Connectivity – Feb 20, 2025 (12:00 am to 6:00 am)

ITS Helpdesk — 2025-02-19T16:34:40-0500

Our Middlebury, Vermont campus connection to the Internet may be partially interrupted tomorrow morning.

Learn more.

Windows 10 Sunset

ITS Helpdesk — 2025-01-09T13:03:48-0500

Time is running out for Windows 10! Microsoft support for this operating system version ends later this year and important software security updates will no longer be made available for it.

Learn more.

ITS Helpdesk Martin Luther King Day Observance Information

ITS Helpdesk — 2025-01-07T11:19:26-0500

As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.

Learn more.

ITS Helpdesk Winter Break Information

ITS Helpdesk — 2024-12-10T15:20:05-0500

As we approach our winter break we want to update you on ITS Helpdesk hours and our availability to assist you.

Learn more.

ISSUE - Service Degradation with Microsoft 365

Lisa Terrier — 2024-11-25T13:43:44-0500

We are currently experiencing an intermittent issue with Microsoft 365, which may prevent some users from accessing or using certain services and features.

ITS Helpdesk Thanksgiving Break Information

ITS Helpdesk — 2024-11-19T09:59:47-0500

The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.

Learn more.