For Faculty

New Endpoint Security Tool for Middlebury Computers

Mack Pauly — 2025-04-04T15:29:11-0400

Middlebury Wi-Fi Certificate Update '25

ITS Helpdesk — 2025-03-13T11:29:47-0400

On Tuesday, March 18, Information Technology Services (ITS) updated the security certificates used on our campus Wi-Fi networks.

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Advisory: Internet Connectivity – Feb 20, 2025 (12:00 am to 6:00 am)

ITS Helpdesk — 2025-02-19T16:34:40-0500

Our Middlebury, Vermont campus connection to the Internet may be partially interrupted tomorrow morning.

Learn more.

Windows 10 Sunset

ITS Helpdesk — 2025-01-09T13:03:48-0500

Time is running out for Windows 10! Microsoft support for this operating system version ends later this year and important software security updates will no longer be made available for it.

Learn more.

ITS Helpdesk Martin Luther King Day Observance Information

ITS Helpdesk — 2025-01-07T11:19:26-0500

As we approach Martin Luther King Day we want to update you on ITS Helpdesk hours and our availability to assist you.

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ITS Helpdesk Winter Break Information

ITS Helpdesk — 2024-12-10T15:20:05-0500

As we approach our winter break we want to update you on ITS Helpdesk hours and our availability to assist you.

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ITS Helpdesk Thanksgiving Break Information

ITS Helpdesk — 2024-11-19T09:59:47-0500

The Helpdesk will be closed for the Thanksgiving break from November 26-30, 2024. ITS will continue to monitor systems. Until then, we’ve gathered some resources to help with frequently-asked questions.

Learn more.

Ghosts in the Machine: Halloween Cybersecurity Insights

Mack Pauly — 2024-10-30T14:05:30-0400

Welcome to Cybersecurity Awareness Month! Your Information Security team would like to share some tips with you to help you stay safe online and ensure the safe use of technology services both at Middlebury and beyond.

Learn more.

The ITS “Blue Bubble” – A Closer Look

ITS Helpdesk — 2024-10-07T08:00:00-0400

The ITS Virtual Assistant (informally called “the blue bubble”) first appeared this past February at the bottom of many tech websites, providing another way to get answers to technology questions. Let’s take a closer look at the VA.

"Fast Track" Your Oracle Questions

Cynthia "Pij" Slater — 2024-10-01T15:43:08-0400

When you have questions about anything Oracle-related (like your time sheet, an expense report, changing a default EDORDA, or just plain logging in), do you know the quickest way to get help? If not, read on.